Do you know how to create a virtual phone number for WhatsApp? Used by millions of people around the world, WhatsApp is considered by many their favorite channel to get in contact with stores and companies.
If you have an online store, for instance, it's worth putting WhatsApp available for customers to send their doubts and make purchases. People find it easier than calling or sending an email to the company. Many customers give up on buying something when they don't have customer support via WhatsApp.
But, if we are talking about a small business where you don't have a phone line designated for customer support, it's common to feel insecure about having people seeing your phone number as they get in contact via WhatsApp, right?
With the option of creating a virtual phone number for WhatsApp, you don't have to worry about that. There is no need to buy another cell phone, you can answer your customers without them seeing your phone number. Check out the article to know more about it.
Why Use A Virtual Phone Number for WhatsApp
One of the main reasons to use a virtual phone number is to keep your privacy. Your phone number won't be visible helping to avoid scam calls, for instance. By linking your business to a WhatsApp account, you can improve customer service, and offer personalized support, which is great to increase customer loyalty and sales.
You won't need a SIM card, and your WhatsApp messages can be integrated with CRM software, like JivoChat, and accessed on multiple devices. This way your team can keep track of the messages received and make sure customers are answered fast, with effective solutions.
How to Create A Virtual Phone Number for WhatsApp
When it comes to how to create a virtual phone number for WhatsApp, you can choose from several third-party apps that will help you with that.
Text Now
Available for Android and iOS, Text Now is an easy-to-use app that will enable you to create a virtual phone number with just a few steps.
1 - Download the app.
2 - Open the app, then insert your area code.
3 - The app will generate 5 virtual phone numbers, choose the one you prefer.
4 - Uninstall WhatsApp from your smartphone, and reinstall it again
5 - When you open WhatsApp to set up the account, insert the virtual phone number.
6 - Choose to receive the verification code by phone call. With TextNow running in the background, you will receive the call on your virtual number.
7 - Insert the verification code on WhatsApp, and you are ready to start receiving messages and calls through the app.
VirtualPhone
The process to create a virtual phone number for WhatsApp with Virtual Phone is very simple and similar to when you use Text Now.
1 - Download the app.
2 - Open the app, then insert your area code.
3 - The app will generate a virtual phone number.
4 - Uninstall WhatsApp from your smartphone, and reinstall it again
5 - When you open WhatsApp to set up the account, insert the virtual phone number.
6 - Choose to receive the verification code by phone call. With TextNow running in the background, you will receive the call on your virtual number.
7 - Insert the verification code on WhatsApp, and you are ready to start receiving messages and calls through the app.
KrispCall
1 - Access the KrispCall website.
2 - Select the country and the city from where you want your virtual number to be located.
3 - You will see the phone numbers available, it's possible to choose more than one. Select the ones you want.
4 - Create your account.
5 - Select the subscription package and purchase the numbers.
6- After you purchase the number, the steps to set up the WhatsApp account are the same as the other apps.
How to Use WhatsApp with a Landline
Did you know that it's possible to use WhatsApp even if you don't have a cell phone number? You can register the account using the landline number if you don't want to create a virtual phone number.
The difference is that instead of getting the verification code through an SMS, you will need to get it through a call. If you already use WhatsApp, uninstall it and reinstall it again, follow the steps to set up your account, and insert the landline number with the area code.
Select the option to receive the verification code via phone call. If you don't see that alternative, wait until the verification via SMS fails. WhatsApp itself will suggest calling you to send the code. Wait for the call, write down the code, and you can start enjoying the app.
How to Create a WhatsApp Link
Once your WhatsApp account is all set up, and ready to be used, what about creating a link so people can just click on it to send you messages via WhatsApp? That's a great tool to publicize your WhatsApp on your social media pages.
For example, you can post your WhatsApp link on your stories on Instagram and Facebook, so your customers can quickly send a message to your company. JivoChat offers several solutions when it comes to improving communication with your customers, and it also enables you to create WhatsApp links, all you need to do is:
1 - Access JivoChat WhatsApp link generator.
2 - Insert your email address and phone number.
3 - Write a personalized message that people can send you when clicking on the link.
4 - Your link is ready to be used. Enjoy it!
Discover JivoChat Solution for WhatsApp
JivoChat can help you boost your presence through WhatsApp to nurture client relationships and increase sales. You can use JivoChat to create campaigns enriched with customer data, present offers to specific audience segments, and keep your customers updated on the latest news about your products and services.
You can keep track of all WhatsApp interactions through the JivoChat app, so you won't miss any important notifications. You will also be able to create customer profiles with their previous interaction history, contact details, and agents' comments.
Enhance Customer Support With WhatsApp
Now that you understand how to create a virtual phone number for WhatsApp, enjoy this opportunity to offer a new channel of communication to your customers. But, remember, it's fundamental to train your team to check WhatsApp regularly to avoid leaving messages unanswered. Focus on always trying to offer the best solutions to your customers, this will make a huge difference in how your brand is perceived.
